Product Guides
Formatly's Privacy Promise: What Happens to Your Documents
Formatly TeamJune 28, 20265 min read
Privacy is a core principle of Formatly's design. Here's exactly what happens — and doesn't happen — to your documents when you use our service.
## What Happens When You Upload
### Document Reception
Your document is received through an encrypted connection and transferred to a secure processing environment.
### Formatting Processing
The document is analyzed by Formatly's rule-based formatting engine. This engine operates in an isolated environment without persistent storage.
### No Permanent Storage
Once formatting is complete, your document is not retained. We do not maintain copies of your uploaded or formatted documents.
### Download Delivery
Your formatted document is delivered through a secure, time-limited download link. After download, the temporary copy is deleted.
## What We Never Do
### No AI Training
Formatly never uses your documents to train AI models or machine learning systems. Our formatting engine is rule-based, not AI-trained.
### No Data Mining
We do not analyze, mine, or extract data from your documents for any purpose beyond the formatting you requested.
### No Third-Party Sharing
Your documents are never shared with third parties. We do not sell, license, or transfer document content.
### No Advertising Use
Document content is never used for advertising, marketing, or promotional purposes.
## Data We Do Collect
Formatly collects minimal usage data to improve our service:
- Account information (email, subscription status)
- Processing metrics (document size, processing time, style selected)
- No document content is collected or retained
## The Formatly Promise
We believe your academic work belongs to you — completely. Our privacy-first approach ensures that:
- Your research remains confidential
- Your ideas are protected
- Your unpublished work stays unpublished
- You maintain full control over your content
If you have questions about our privacy practices, contact us at support@formatlyapp.com.
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